Category Archives: Documentation

WebMail Instructions

Introduction

Gtelco uses the very popular Squirrel Mail application for our customers that wish to access their email using a web browser from anywhere in the world. Squirrel Mail is a standards-based webmail package written in PHP. It includes built-in pure PHP support for the IMAP and SMTP protocols, and all pages render in pure HTML 4.0 (with no JavaScript required) for maximum compatibility across browsers. It has very few requirements and is very easy to use. SquirrelMail has all the functionality you would want from an email client, including strong MIME support, address books, and folder manipulation.

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Voice Mail Operation Manual

Introduction

The LightBurst Broadband Voice Mail Service provides Voice Mail functionality for residential and small business subscribers, with the ability to record custom greetings, multiple voice mailboxes per line, Internet delivery of Voice Mail (optional), time zone settings for each subscriber, pager or cell phone notification of new messages, reply to messages, and sending or forwarding messages to a mailbox or distribution list.

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Web Portal User Manual – Voice Mail

Introduction

The LightBurst Broadband Voice Mail Service provides Voice Mail functionality for residential and small business subscribers, with the ability to record custom greetings, multiple voice mailboxes per line, Internet delivery of Voice Mail (optional), time zone settings for each subscriber, pager or cell phone notification of new messages, reply to messages, and sending or forwarding messages to a mailbox or distribution list.

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Web Portal User Manual – Single Number

Introduction

Customers no longer need to be at home to receive a call. In fact, they can be almost anywhere. With the LightBurst Broadband Single Number Service, customers determine how to manage incoming calls using up to nine different phone numbers to ‘Find’ them. This service is ideal for real estate agents, small business owners, or anyone who’s always ‘on the go’.

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Web Portal User Manual – Conferencing

Introduction

Conference Calling is becoming the preferred method to communicate information and conduct meetings remotely. Its popularity is increasing because it is a convenient and inexpensive alternative to meetings and business travel. Businesses of all types are discovering that conference calling is an effective business tool.

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Web Portal User Manual – Automated Attendant

Introduction

The LightBurst Broadband Web Portal Automated Attendant feature allows Voice Mail Service subscribers to configure and manage a multi-level menu system for their mailbox. This feature is available to Voice Mail Service subscribers who are Internet Access-enabled and have an Automated Attendant mailbox. Subscribers may also call a number to access the administration functions and configure their Automated Attendant settings and record greetings over the phone.

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Phone Central – Introduction

Introduction

LightBurst Broadband provides the ability to control and configure enhanced services such as Voice Mail, On-Demand Conferencing, Notify Plus and Call Logging over the Internet. The Phone Central application is a user-friendly computer interface designed to allow subscribers to easily view and change their service settings.

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Phone Central – Voice Mail

Introduction

The LightBurst Broadband Voice Mail Service provides Voice Mail functionality for residential and small business subscribers, with the ability to record custom greetings, multiple voice mailboxes per line, Internet delivery of Voice Mail (optional), time zone settings for each subscriber, pager or cell phone notification of new messages, reply to messages, and sending or forwarding messages to a mailbox or distribution list.

Continue reading

Phone Central – Conferencing

Introduction

Conference Calling is becoming the preferred method to communicate information and conduct meetings remotely. Its popularity is increasing because it is a convenient and inexpensive alternative to meetings and business travel. Businesses of all types are discovering that conference calling is an effective business tool.

Continue reading