Author Archives: Ed Izatt

Spring Clean Your WiFi

71% of U.S. broadband homes have Wi-Fi and 100% of these homes will experience problems at some point.

YOUR ROUTER LOCATION MAY BE AFFECTING YOUR SERVICE

The location of your router can make all the difference in getting the WiFi signal to all corners of your house. The best solution is to place the router as close to the center of your house as possible. We can help you to identify the best location and then check signal strength throughout your house. If necessary we can recommend a location for a WiFi extender or Mesh satellite to better cover those hard to reach rooms.

WI-FI CONGESTION

Single-Band Wi-Fi routers offer a very limited channel selection and there can often be interference with your neighbor’s Wi-Fi. Other sources of interference can come from common appliances in your home such as microwave ovens and baby monitors. All these can cause interrupted service and intermittent disconnection. Upgrading your Wi-Fi router to a new GigaCenter or GigaSpire home gateway with both 2.4 and 5.0 MHz bands and the latest WiFi technology will greatly increase your satisfaction.

NETWORK CONGESTION

Network congestion within your own home can be the cause of most Wi-Fi problems. Every connected device is transmitting data and special care must be taken to insure that an unexpected download or upload from a device isn’t causing you to max-out your bandwidth and crashing the whole network. We will look at the your past broadband usage to recommend the best Internet package for your family.

 While Spring is in the air and cleaning out clutter is on your mind, let us help you get the best performance from your WiFi. Call today to set an appointment for one of our staff to help.

Free Computer Training Class

LightBurst Broadband is please to announce a free computer training class will be held at the Gunnison City building on Monday July 30th, 2018 at 5:30 PM in the City Council room. This class will discuss the benefits of “Cloud” computing and data storage. We will go over the impact that these types of services have on your Internet service and how to best use these services in your daily life. We will also take time to answer any of the questions that the class wants to discuss. We hope that you can joins us for a fun and informative evening.

Free Class

The lines were long and the Love ran deep

We are so grateful for all of the community members that came out in support of our 110th Anniversary celebration. The lines for free waffles from our friends at Waffle Love were long but it was worth the wait. We enjoyed talking with old friends and making new ones as everyone took a chance at winning either a Google Home Mini speaker or a 40″ Vizio High Definition Smart TV. Our technology display gave just a few examples of the range of Internet options we have available and we certainly hope everyone had as much fun as we did.

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WebMail Instructions

Introduction

Gtelco uses the very popular Squirrel Mail application for our customers that wish to access their email using a web browser from anywhere in the world. Squirrel Mail is a standards-based webmail package written in PHP. It includes built-in pure PHP support for the IMAP and SMTP protocols, and all pages render in pure HTML 4.0 (with no JavaScript required) for maximum compatibility across browsers. It has very few requirements and is very easy to use. SquirrelMail has all the functionality you would want from an email client, including strong MIME support, address books, and folder manipulation.

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Voice Mail Operation Manual

Introduction

The LightBurst Broadband Voice Mail Service provides Voice Mail functionality for residential and small business subscribers, with the ability to record custom greetings, multiple voice mailboxes per line, Internet delivery of Voice Mail (optional), time zone settings for each subscriber, pager or cell phone notification of new messages, reply to messages, and sending or forwarding messages to a mailbox or distribution list.

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Web Portal User Manual – Voice Mail

Introduction

The LightBurst Broadband Voice Mail Service provides Voice Mail functionality for residential and small business subscribers, with the ability to record custom greetings, multiple voice mailboxes per line, Internet delivery of Voice Mail (optional), time zone settings for each subscriber, pager or cell phone notification of new messages, reply to messages, and sending or forwarding messages to a mailbox or distribution list.

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Web Portal User Manual – Single Number

Introduction

Customers no longer need to be at home to receive a call. In fact, they can be almost anywhere. With the LightBurst Broadband Single Number Service, customers determine how to manage incoming calls using up to nine different phone numbers to ‘Find’ them. This service is ideal for real estate agents, small business owners, or anyone who’s always ‘on the go’.

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Web Portal User Manual – Conferencing

Introduction

Conference Calling is becoming the preferred method to communicate information and conduct meetings remotely. Its popularity is increasing because it is a convenient and inexpensive alternative to meetings and business travel. Businesses of all types are discovering that conference calling is an effective business tool.

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Web Portal User Manual – Automated Attendant

Introduction

The LightBurst Broadband Web Portal Automated Attendant feature allows Voice Mail Service subscribers to configure and manage a multi-level menu system for their mailbox. This feature is available to Voice Mail Service subscribers who are Internet Access-enabled and have an Automated Attendant mailbox. Subscribers may also call a number to access the administration functions and configure their Automated Attendant settings and record greetings over the phone.

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